365bat Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "365bat" / "Platform" / "We" / "Us" refers to the 365bat online gaming platform accessible at 365bat.club, including all its subpages, game lobbies, sportsbook sections, account management areas, and payment interfaces.
• "Player" / "You" / "User" refers to any individual who accesses, browses, registers on, or uses any part of the 365bat platform.
• "Account" refers to the registered player profile created by providing a valid Bangladeshi mobile number, National ID details, and a chosen password through the 365bat registration process.
• "Balance" refers to the total funds held in a Player's 365bat account, comprising deposited funds, approved bonus amounts, and confirmed winnings, less any withdrawals, losses, and applicable bonus forfeitures.
• "Wager" / "Bet" refers to any real-money stake placed on a casino game outcome, sports event result, or any other game or market offered on the 365bat platform.
• "Bonus" refers to any promotional credit, free spin award, cashback amount, or other incentive granted to a Player by 365bat, subject to applicable wagering requirements and terms.
• "Applicable Law" refers to all statutes, regulations, and legal instruments in force in Bangladesh that may apply to online gaming, financial transactions, data protection, and related activities.
• "Business Day" refers to any day that is not a Friday, Saturday, or a Bangladeshi public holiday, between 09:00 and 18:00 Bangladesh Standard Time (BST, UTC+6).

By accessing the 365bat platform in any capacity — whether by browsing the site, creating an account, making a deposit, placing a wager, or claiming a bonus — you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with the 365bat Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these terms by reference.

These Terms & Conditions apply to all Players regardless of the device, browser, network, or geographic location from which they access the platform, provided that access occurs within Bangladesh or by a Bangladeshi resident accessing the platform from abroad.

If you are accessing 365bat on behalf of another person or legal entity, you represent that you have the authority to bind that party to these terms. In such cases, "you" and "your" in these terms shall refer to both you individually and that party.

365bat reserves the right to modify these Terms & Conditions at any time. Material changes will be communicated to registered Players via email notification to the address on file, or via a prominent notice on the platform homepage. Your continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.

To register and maintain an active account on 365bat, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 18 years of age. 365bat strictly enforces an 18+ minimum age policy. Registration by or on behalf of any person under the age of 18 is absolutely prohibited.
• You must be a natural person acting in your own capacity. Corporate entities, partnerships, and trusts may not register player accounts.
• You must possess a valid Bangladeshi mobile number registered in your own name, which will be used for account verification and OTP-based security checks.
• You must not be subject to any court order, legal restriction, or self-exclusion arrangement that prohibits your participation in online gambling activities.
• You must not be a current employee, contractor, director, officer, or immediate family member of a 365bat employee or contractor in a role that grants access to non-public platform information.
• You must provide accurate, complete, and truthful information during the registration process. Providing false information — including false date of birth, false identity documents, or a mobile number not registered to you — constitutes a material breach of these terms and may result in immediate account suspension and forfeiture of balance.

365bat may require you to submit identity verification documents — including a copy of your National Identity Card (NID) and, where applicable, proof of address — at registration or at any point during your account lifecycle. Failure to provide satisfactory verification documents within the timeframe specified by 365bat may result in account restriction or closure.

Each player is permitted to register and maintain one (1) account only. Duplicate accounts — whether created intentionally or inadvertently — are subject to immediate closure. Winnings generated through duplicate accounts may be voided at 365bat's sole discretion.

You are solely responsible for maintaining the security of your account credentials, including your username, password, and any OTP codes issued to your registered mobile number. 365bat will never ask you for your password by phone, email, or any other channel. If you receive any such request, treat it as fraudulent and contact support immediately at support@365bat.club.

You must notify 365bat immediately if you suspect that your account credentials have been compromised, that an unauthorised party has accessed your account, or that your registered mobile number has been transferred to a third party. 365bat will not be liable for losses resulting from unauthorised account access where you have failed to take reasonable steps to protect your login credentials.

Account sharing — allowing a third party to access, operate, or place wagers using your account — is strictly prohibited. Your account is personal to you. Any wagers placed or transactions conducted through your account are your sole responsibility regardless of who actually initiated them.

365bat reserves the right to carry out periodic security reviews of player accounts. During such reviews, account functionality may be temporarily restricted pending satisfactory completion of the review. 365bat will endeavour to complete security reviews promptly and with minimal disruption to the Player.

Players may request account closure at any time by contacting support@365bat.club. Upon account closure, any remaining balance above the minimum withdrawal threshold of ৳500 will be returned to the Player's verified payment method within a reasonable period, subject to completion of any outstanding identity verification requirements.

All transactions on the 365bat platform are conducted in Bangladeshi Taka (৳). The platform does not accept deposits or process withdrawals in foreign currencies. Currency conversion, if any, is the sole responsibility of the Player and any applicable fees are borne by the Player.

Deposits:

• The minimum single deposit amount is ৳500.
• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard.
• Deposits via bKash and Nagad are credited to your 365bat account within 60 seconds under normal operating conditions.
• Bank transfers may take up to one (1) Business Day to reflect in your account balance.
• 365bat does not charge fees on deposits. However, your payment service provider may apply its own transaction fees, for which 365bat accepts no liability.
• Deposits must originate from a payment method registered in your own name. Third-party deposits are not permitted and will be reversed without notice.

Withdrawals:

• The minimum single withdrawal amount is ৳500.
• Withdrawals will only be processed to a payment method that has previously been used to deposit funds into your account, and which is registered in your name.
• 365bat targets a withdrawal processing time of 15 to 60 minutes for bKash and Nagad withdrawals submitted during normal operating hours.
• 365bat reserves the right to conduct enhanced due-diligence checks on withdrawal requests above ৳50,000. Such checks may extend the processing timeline. Players will be notified of any documentation requirements promptly.
• Withdrawals of bonus-derived winnings are subject to applicable wagering requirements as set out in the relevant bonus terms. Wagering requirements must be satisfied in full before bonus-derived winnings can be withdrawn.
• 365bat does not charge fees on standard withdrawals. Payment provider fees, if any, are the responsibility of the Player.

365bat may, at its sole discretion, offer bonuses, free spins, cashback rewards, reload promotions, and other incentives to eligible Players. Each bonus offer is subject to specific terms and conditions communicated at the time the offer is made, including but not limited to:

• Wagering requirements: The multiple of the bonus amount (and, in some cases, the deposit amount) that must be wagered before any bonus-derived winnings become withdrawable. Wagering requirements are stated as a multiplier (e.g., 30x) applied to the bonus value.
• Eligible games: Not all games on the 365bat platform contribute equally — or at all — to wagering requirement fulfilment. The contribution percentage of each game category is specified in the individual bonus terms.
• Expiry period: Bonuses and any associated wagering requirements must be completed within the stated validity window. Expired bonuses and any associated pending winnings are forfeited automatically.
• Maximum bet restriction: While an active bonus is applied to your account, the maximum permitted wager per round or per bet may be restricted. Placing bets above the stated maximum bet limit while a bonus is active may result in forfeiture of the bonus and any associated winnings.
• One bonus per Player: Unless explicitly stated otherwise, each promotion is limited to one claim per Player, per household, per device, and per IP address.

365bat reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice. Any such modification will not affect bonuses that have already been activated and are being legitimately wagered at the time of the change.

Bonus abuse — including but not limited to the use of multiple accounts to claim the same offer, collusion between players to fulfil wagering requirements, or use of automated wagering software — is a breach of these terms and will result in forfeiture of all bonus balances and associated winnings, and may result in permanent account closure.

All wagers placed on the 365bat platform are subject to the specific rules of the game or market in question, as published within the relevant game interface or sportsbook section. In the event of any conflict between game-specific rules and these Terms & Conditions, the game-specific rules prevail with respect to the conduct of that game or market, while these Terms & Conditions prevail with respect to all account, payment, and platform matters.

365bat reserves the right to void any wager that has been placed in error, placed on an event with an incorrect price due to a manifest error, placed in violation of these terms, or where 365bat has reasonable grounds to believe the outcome was the result of match-fixing, collusion, or any other integrity breach.

For sports betting markets, the following general principles apply:

• All listed prices and odds are subject to change prior to the market being settled. The price at the time of wager confirmation is the price that applies to that wager.
• In the event that a sporting event is postponed, abandoned, or cancelled, bets will be settled in accordance with the specific market rules published for that event type.
• In-play betting markets may be suspended at any time. Wagers submitted during a suspension period will be rejected; no partial fills will be accepted.
• For cricket markets — including BPL, T20 World Cup, IPL, and Bangladesh Tigers internationals — the outcome of the official governing body (BPL Board, ICC, or BCCI as applicable) takes precedence for settlement purposes.

For casino games, all outcomes are determined by certified Random Number Generator (RNG) systems provided by licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. 365bat does not have the ability to influence game outcomes. Theoretical return-to-player (RTP) percentages for individual games are available within each game's information panel.

The following activities are strictly prohibited on the 365bat platform. Engaging in any prohibited activity constitutes a material breach of these Terms & Conditions and may result in immediate account suspension, permanent closure, forfeiture of balance, and referral to law enforcement authorities where appropriate:

• Registering more than one account, or registering an account on behalf of another person.
• Providing false, misleading, or unverifiable information during registration or at any subsequent identity verification check.
• Using the platform if you are under 18 years of age, or knowingly facilitating access by a person under 18.
• Using automated software, bots, scripts, artificial intelligence, or any other non-human mechanism to interact with games, place wagers, or exploit promotional offers.
• Exploiting software errors, technical glitches, or pricing errors in a manner that constitutes unfair advantage. Any winnings derived from exploitation of a known or suspected error must be reported to 365bat immediately; failure to do so may result in forfeiture.
• Engaging in money laundering, terrorist financing, or any transaction that 365bat reasonably believes is connected to criminal activity.
• Colluding with other players in casino games or sports betting to manipulate outcomes or exploit bonus structures.
• Attempting to reverse-engineer, copy, scrape, or extract any proprietary data, odds feed, or software component of the 365bat platform.
• Using a VPN, proxy, or other IP-masking technology to circumvent geographic or account-level restrictions.
• Engaging in charge-backs, payment disputes, or any other form of financial fraud against 365bat or its payment processing partners.

All content on the 365bat platform — including but not limited to the 365bat brand name, logo, website design, user interface layout, game graphics (as licensed from third-party providers), text, images, icons, data compilations, and software code — is the proprietary property of 365bat or its licensors and is protected by applicable intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 365bat platform solely for personal, non-commercial entertainment purposes. This licence does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from any platform content without the prior written consent of 365bat.

Game content (including graphics, audio, and mechanics) provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studio partners remains the exclusive intellectual property of the respective studio and is used by 365bat under licence. Players may not reproduce or distribute game content in any form.

365bat collects, stores, and processes personal data provided by Players — including name, date of birth, National ID number, Bangladeshi mobile number, and transaction history — for the purposes of account management, identity verification, payment processing, fraud prevention, and regulatory compliance.

365bat does not sell or otherwise transfer personal data to third parties outside the scope described in the 365bat Privacy Policy. Data may be shared with payment processors (bKash, Nagad, Rocket, Upay, and banking partners) to the extent necessary to process your transactions, and with identity verification service providers for KYC purposes.

All personal data is stored on servers protected by 256-bit SSL encryption. Access to player data within 365bat is restricted to staff with a legitimate operational need. Players may request a copy of their personal data, or request correction of inaccurate data, by contacting support@365bat.club. Full details of Player data rights are set out in the Privacy Policy.

365bat is firmly committed to promoting responsible gambling practices. The platform provides the following tools, accessible directly within your account settings at any time and at no cost:

• Deposit limits: Set daily, weekly, or monthly caps on the amount you may deposit into your account. Limit reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session time reminders: Configure automatic on-screen reminders that notify you when you have been playing continuously for a defined period.
• Cooling-off period: Temporarily suspend your account for a period of 24 hours, 7 days, or 30 days. During a cooling-off period, your account cannot be used to deposit funds or place wagers.
• Self-exclusion: Permanently exclude yourself from the 365bat platform. Self-exclusion requests are processed within one Business Day. Once self-exclusion is active, 365bat will take all reasonable steps to prevent your re-registration.

If you believe that your gambling has become, or is at risk of becoming, a problem, please visit the Responsible Gaming page or contact our support team at support@365bat.club. Support is available 24 hours a day, every day of the year.

365bat strictly prohibits the use of credit cards, overdraft facilities, or borrowed funds to finance gambling. Players are encouraged to gamble only with funds they can afford to lose, and to treat gambling as a form of entertainment rather than a source of income.

To the fullest extent permitted by Applicable Law, 365bat's total aggregate liability to any Player arising out of or in connection with these Terms & Conditions, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total amount deposited by that Player in the 12 calendar months immediately preceding the event giving rise to the claim.

365bat shall not be liable for any:

• Loss of profits, revenue, data, or business opportunity;
• Indirect, incidental, special, consequential, or punitive damages of any kind;
• Losses arising from internet connectivity failures, device malfunctions, or third-party service outages beyond 365bat's reasonable control;
• Losses resulting from unauthorised access to a Player's account where 365bat has implemented industry-standard security measures;
• Losses resulting from a Player's reliance on information published on the platform that is subsequently found to contain a typographical or manifest error.

Nothing in these Terms & Conditions excludes or limits 365bat's liability for death or personal injury caused by its negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Applicable Law.

365bat reserves the right to suspend or permanently close any Player account, with or without prior notice, in the event of:

• A breach, or suspected breach, of any provision of these Terms & Conditions;
• Failure to complete identity verification within the required timeframe;
• Conduct that 365bat reasonably considers to be abusive, threatening, or harmful to the platform, its staff, or other Players;
• A regulatory, legal, or law-enforcement requirement that compels account closure;
• Discovery that the account was registered using false or stolen identity information.

Upon termination for cause, 365bat may, at its sole discretion, void any pending or recent wagers and forfeit any bonus balance. Legitimate deposits not connected to the breach that gave rise to termination will be returned to the Player's verified payment method, subject to completion of any outstanding identity verification and anti-money-laundering checks.

A Player who wishes to close their account voluntarily may do so at any time by contacting support@365bat.club. Voluntary account closures will be processed within one Business Day. Any remaining balance above ৳500 will be returned to the Player's verified payment method.

365bat reserves the right to amend these Terms & Conditions at any time. Amendments may be made to reflect changes in Applicable Law, changes in platform features, updates to payment methods, or for any other legitimate operational reason.

Material amendments — those that significantly alter Player rights or obligations — will be communicated to registered Players by email at least seven (7) days before the amendment takes effect. Non-material amendments (such as typographical corrections, clarifications of existing provisions, or updates to contact information) may take effect immediately upon publication on the platform.

The current version of these Terms & Conditions, marked with its version number and effective date, is always available at 365bat.club/terms-conditions. Players are encouraged to review this page periodically. Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of the 365bat platform, please contact our support team using the details below. All contact information must be used for written enquiries only — no telephone support is currently available.

• Email: support@365bat.club (plain text — not a clickable link)
• Response time: Typical response within 30 minutes during peak hours; all enquiries acknowledged within 24 hours
• Operating hours: 24 hours a day, 7 days a week, 365 days a year including Bangladeshi public holidays
• Language: English

For responsible gaming support, including activation of deposit limits, cooling-off periods, or self-exclusion, please visit the Responsible Gaming page or contact support directly. Responsible gaming requests are treated as high priority and will be actioned as quickly as possible.