At 365bat, we believe that gambling should always be an enjoyable, controlled activity — never a source of stress, financial harm, or distress. Our responsible gaming programme gives every player across Bangladesh the tools, information, and support needed to keep gambling fun and firmly within personal limits.
Our Commitment
365bat is more than just an online casino and sports betting platform — we are a community of players who love the thrill of competition, the excitement of live cricket markets, and the variety of our 500+ games. But we also understand that for a small number of players, gambling can shift from entertainment to a harmful habit. That is why responsible gaming sits at the core of everything we do at 365bat.
Our responsible gaming policy applies to every player on the platform, from Dhaka to Chittagong, Sylhet to Cox's Bazar. Whether you play slots occasionally, follow the BPL cricket season, or enjoy daily table games, you have access to the same suite of tools and the same level of care from our support team.
We ask all 365bat players to approach gambling with three guiding principles in mind: set a budget and stick to it, treat losses as the cost of entertainment, and never chase losses with larger bets. These simple habits protect the vast majority of players from developing problematic gambling behaviour.
365bat strictly enforces an 18+ age policy. We use identity verification at the point of registration to confirm that every account holder meets the minimum age requirement. Any account found to belong to a player under 18 is permanently closed, with deposits returned and all winnings forfeited. Parents and guardians are strongly encouraged to use parental control software to prevent underage access to gambling platforms.
Gambling is not a way to make money. The house edge means that over time, the expected outcome for any player is a net loss. Please never gamble with money you cannot afford to lose, and never view gambling as a source of income or a strategy for paying bills.
Strictly 18+ Only. It is illegal for anyone under the age of 18 to open an account or place a bet on the 365bat platform. If you are under 18, please leave this site immediately.
Our responsible gaming support team is available around the clock. Reach out any time — there is no judgement, only help.
Tools & Features
Every 365bat account comes with a full set of responsible gaming tools, available for free and effective immediately upon request. You do not need to explain or justify using any of these tools — simply contact our support team or adjust your settings directly.
Set a daily, weekly, or monthly cap on how much you can deposit into your 365bat account. Once the limit is reached, further deposits are blocked until the period resets. You can lower your limit at any time with immediate effect. Requests to raise a limit take 7 days to process — a deliberate cooling-off buffer designed to protect you from impulsive decisions made in the heat of the moment.
Define the maximum amount you are comfortable losing within a set time period. When your net loss within that period reaches your chosen limit, your account is temporarily restricted from placing further bets until the period ends. This tool is especially useful for players who find it difficult to stop during a losing streak. Like deposit limits, reductions take effect immediately while increases require a 7-day waiting period.
Control how long you can remain logged in and actively gaming in a single session. You can set a session limit of anywhere between 30 minutes and 8 hours. When the session limit expires, you will receive a clear on-screen notification and your session will end automatically. Taking regular breaks is one of the most effective ways to maintain perspective and keep gambling enjoyable.
If you feel you need a short break from gambling, activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is locked for all real-money gaming activity. The lock cannot be reversed early under any circumstances — even if you contact support requesting re-access. You may browse the platform but cannot place bets or make deposits.
For players who need a longer or permanent break, self-exclusion closes your account for a minimum of 6 months, 1 year, 3 years, or permanently. Self-exclusion requests are actioned within one hour of submission. During the exclusion period, any attempt to re-register with the same personal details will be identified and blocked. If you choose permanent self-exclusion, your account cannot be reopened under any circumstances.
Activate periodic on-screen reminders that display how long you have been playing and a summary of your net win or loss for the current session. Reality checks can be set to appear every 30 minutes, 1 hour, or 2 hours. When a reminder appears, you have the option to continue your session or log out. These prompts help you maintain an accurate picture of your actual gambling activity without relying on memory alone.
To activate any of the tools listed above, log in to your 365bat account and visit the Responsible Gaming section of your account settings, or contact our support team directly at support@365bat.club. All tools are free and take effect immediately (for restrictions) or within 7 days (for limit increases).
Know the Signs
Problem gambling does not always look the same for every person. The following signs may indicate that gambling has moved from entertainment to something more serious. If you recognise any of these patterns in yourself or someone you know, please seek help.
You are not alone. Problem gambling is a recognised condition that affects people from all walks of life. Seeking help is a sign of strength, not weakness. 365bat's support team and self-exclusion tools are here to assist you immediately — contact us at support@365bat.club any time.
Getting Help
If you believe your gambling is becoming a problem, please follow these steps to activate protective measures on your 365bat account. All requests are handled with complete discretion and prioritised by our support team.
Acknowledge that you may have a problem. This is the most important step. You do not need to reach crisis point before asking for help — if gambling no longer feels fun or controlled, that is reason enough to act.
Email support@365bat.club with the subject line "Responsible Gaming Request — [Your Username]". State whether you want to activate a deposit limit, loss limit, time-out, or self-exclusion. Our team will respond within 1 hour during normal conditions.
Work with our support team to select the appropriate tool for your situation — from a 24-hour time-out for a short break, to permanent self-exclusion if you need to step away indefinitely. There is no wrong choice.
Once you confirm your request, the restriction is applied immediately. For self-exclusion, your account is locked within one hour. Your existing balance remains safe and is available for withdrawal before the lock is finalised.
If you feel you need support beyond account restrictions, we encourage you to speak with a healthcare professional, counsellor, or trusted family member. Addressing the underlying causes of problem gambling is the path to long-term recovery.
For Minors
365bat takes underage gambling extremely seriously. In addition to our internal KYC age verification process, we strongly encourage parents and guardians in Bangladesh to use parental control and content filtering tools to prevent minors from accessing online gambling platforms.
Enable content filtering on home routers and devices to block gambling websites for underage users.
Never share your 365bat login credentials or bKash/Nagad details with anyone, including family members.
Have open conversations with young people in your household about the risks associated with gambling.
If you believe a minor has accessed 365bat, email support@365bat.club immediately. We will investigate as a top priority.
Strictly for Adults Only
365bat complies with the minimum age requirement of 18 years for all players. Age verification documents are required as part of the KYC process. No exceptions are made.
Platform Safeguards
Beyond the tools you control, 365bat has built-in platform-level safeguards that operate automatically to support responsible gaming for all players.
Every player must verify their identity and confirm they are 18 or older before they can make a deposit or place a real-money bet. Bangladesh National Identity Card or passport is required. No verification, no play.
365bat's platform monitors account activity for patterns associated with at-risk gambling — such as rapidly escalating bet sizes, erratic session timing, or compulsive loss-chasing behaviour. Flagged accounts are reviewed by our responsible gaming team.
365bat does not extend credit to players. You can only bet with funds that you have deposited into your account. This eliminates the risk of going into debt directly with the platform through gambling activity.
All games on 365bat display their Return to Player (RTP) percentages, giving you clear visibility into the long-term expected return for each game. This transparency helps players make informed decisions about where and how to spend their gaming budget.
If our platform detects patterns of concern in your account, a member of our responsible gaming team may reach out proactively to check in and remind you of available tools. This outreach is a gesture of care — you are never obligated to respond.
If you contact 365bat support at any time requesting an emergency account lock — for any reason — the lock will be applied to your account within one hour, with no questions asked and no conditions imposed. Your safety comes first, always.
Common Questions
Answers to the questions we are most often asked about responsible gaming at 365bat.
Explore hundreds of games and live betting markets — knowing that every tool you need to stay in control is just one click away. 365bat is committed to making Bangladesh's gaming experience enjoyable, safe, and responsible for every player.